By signing up for our Service Plans, you agree to the following terms of service:

• Service orders must be provided in written form and must contain a clear work scope and instructions.
• Service orders must to be placed at least one day before the last business day of the month in order to be counted and completed in that same month.
• Unused monthly service plan hours/minutes will NOT be rolled into the following month.
• All services will be provided during regular business hours unless otherwise requested by the client. Special terms may apply.
• Regular business hours are considered to be during regular business days from 8 AM until 6 PM.
• Services provided outside the regular business hours are considered emergency services.
• Emergency services are charged at a double hourly rate.
• The time spent in providing the service will be measured in 1-minute increments.
• The monthly subscription fees will be charged to the client’s credit card at the beginning of the monthly cycle.
• Work hours exceeding the monthly retainer (1 hour) will be charged to the client at the end of the month.

Service Plans Service Plans Agreement Auto Payment Request