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Do you have a portfolio I can see?
Do you have any references?
How long have you been in business?
What are your business practices?
Where are your offices?
Who are you clients?
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Frequently Asked Questions

Business Catalyst

Are there other hosting providers?
Can I get it directly from Business Catalyst cheaper?
Can I host Business Catalyst on my server?
Can I try it before I buy?
Can I try it before I commit?
Do I have a to enter into a hosting contract?
How do you charge for hosting?
How is it different?
How many people can administer the system?
How much does a Business Catalyst service plan cost?
How will I learn to work the system?
How will it help me?
I am not technical, can I still do it?
I don't have anyone on staff to do that. What should I do?
Is your support included in the hosting price?
What do I get in the hosting package?
What do you mean by hosted service?
What if I don't like it and want to move away from Business Catalyst?
What is Business Catalyst?
What is Content Management System?
What type of hosting support do you provide?


Company

Do you have a portfolio I can see?
Do you have any references?
How long have you been in business?
What are your business practices?
Where are your offices?
Who are you clients?


Solutions

Are you insured?
Do you have a payment plan?
Do you offer any guarantees for your work?
Do you offer discounts?
Do you trade in services?
How do you charge?
How long have you been doing this type of work?
What is your hourly rate?
What type of payment do you accept?


Online Business

Do I have to sign a contract?
Do you guarantee our success?
How do you know it will work for me?
What do you mean online business, not websites?
What is a Turnkey solution?
With the turnkey solution, do you need my assistance at all?


Strategy

Can we skip that to reduce cost?
How do you develop a strategy for my online business?
What is strategy development?


Implementation

Do I have to do all steps of implementation?
How long does Online Business Solution Implementation take from star to finish?
I already have a website; can I convert that one?
What is Content Management System?
What is implementation?


Planning

What goes into planning?


Development

Can I help participate in development to reduce the cost?
Can we cut something out to reduce cost?
What is development?


Content

Can I provide you with the pictures?
Can I write the text for my website?
Do I need to hire a photographer?
Do I need to provide text and images for the website?
How do you know what to write?
What If I want video, flash or some other media content?
What is Content Creation?
What will you need from me for the content?
Who owns the text and images when it is all done?


Design

Can I have my designer give you a design we created?
Can you modify the design I already have?
How do I know I will like the design you provide?
How important is design?
How much are designs from templates?
How much is a custom design?
I saw something I like; can you copy that?
What goes into design?
What is the least expensive way to have a nice looking website?
Who owns the rights to the designs?


Coding

Can we add some features using back end programs?
Can we use Flash, Javascript?
I have a someone who can code; can I use them?
I have a someone who can do that, can I use them?
If a template comes with the code, do you still need to do some coding?
What are HTML and CSS?
What is coding?


Integration

Can I do that to reduce cost?
What is integration?


Setup

Can I do the account setup myself to reduce cost?
How long does it take for the accounts to be set up?
What is Accounts Setup?
Why is Google needed?
Will you have the control over everything?


Marketing

Can I also use traditional advertising and mix it with the Internet marketing?
How do Blog and Forums help me with marketing?
How do I advertise on the Internet?
How often do I have to do Search Engine Optimization?
How will I know if my marketing efforts work?
What are Paid Inclusions?
What are Pay Per Click campaigns?
What is Contextual Advertising?
What is Email Marketing?
What is Search Engine Optimization?


Management

Can I manage it myself?
Do I need to use you if I need help?
How much does such service cost?
What is business management?


Promotions

Can you make CDs and DVDs?
I found less expensive service; will you lower your price to match it?
What if I need something that is not on the list?


Media Production

Are video, flash or audio included in the cost of you turnkey online business solution?
Can you design DVD cover for me?
Can you make CDs and DVDs?
Can you make Web video or DVD?
Do you do all production in house?
Do you duplicate DVDs or Blue Rays?
Do you have a portfolio I can see?
Do you offer discounts on full video and DVD packages?
What kind of media production do you do?


Branding

Do you design business cards and stationeries?
Do you make logos?
How do you know what will represent my company the best?
How much does it cost to do a logo?
What if I don't like it?
What is brand ID?
What is Branding?
Who will own the rights to the logo?
Will you give me all the files?


Support


Can I get support if I don't have a hosting plan with you?
Do you charge for support?
How many people can administer the system?
Is your support included in the hosting price?
What are your telephone support hours?
What kind of training do you offer?
What type of hosting support do you provide?
Why do I need training?